For the office
Schedule recurring work, adjust routes when the day changes, follow technician progress, and see which jobs need attention.
Pool field service management (FSM) software for owners, office staff, and technicians
Run your pool service business in one place.
Schedule recurring service, build efficient routes, give technicians everything they need at each stop, send customers photos and service reports, and collect payment—without juggling paper, texts, spreadsheets, and separate apps.
No job limits. Setup help included. Built and supported by a local software company.
One connected team
Keep the office, technicians, and customers connected
For technicians
Open the day's route, review customer and equipment details, record readings, add notes and photos, and complete each visit from a phone.
For customers
Receive clear service reports, photos, invoices, payment requests, and updates without having to call the office.
How it works
From scheduled visit to completed payment
- 1
Add the customer and pool
Keep contact information, property details, equipment, service history, notes, and special instructions together.
- 2
Schedule the work
Create recurring maintenance visits or one-time jobs and assign them to the right technician.
- 3
Build the route
Organize each technician's day, reduce unnecessary driving, and make adjustments when plans change.
- 4
Complete the visit
Technicians follow the required service steps, enter readings and treatments, document issues, and attach photos.
- 5
Report and bill
Send the customer a professional service report and invoice, then track payment from the same system.
Everything your team needs
Less time coordinating. More time servicing pools.
Replace scattered paperwork, text messages, spreadsheets, route notes, customer records, and billing follow-ups with one connected system.
Schedule and route work
Plan recurring service, assign technicians, build efficient routes, and move stops when the schedule changes.
Keep complete customer records
Keep service history, pool and equipment details, notes, photos, and special instructions together.
Guide every service visit
Give technicians clear service steps so they collect the right information and complete work consistently.
Send reports customers understand
Show customers what was completed with readings, notes, photos, and professional service reports.
Invoice and collect payment
Create invoices, send payment requests, manage recurring billing, and keep payment history connected to the customer.
See how the day is progressing
View active routes, completed stops, remaining work, and technician locations without repeatedly calling the field.
See FlowForge in action
Recognizable work, shown clearly
Open any view to see what the office and field team can accomplish together.
Keep the complete customer record together
Review customer details, pool equipment, service notes, and previous work before the next visit begins.
- Customer and property details
- Pool equipment context
- Connected service history
Adjust a technician’s route
Drag stops into a different order, add an urgent job, and see the updated route before sending it to the technician.
- Reorder the day’s stops
- Insert urgent work
- Review the updated route
Follow technician progress
See active routes, completed visits, and remaining work so the office can respond without repeatedly calling the field.
- Active technician locations
- Completed service stops
- Remaining work
Keep billing connected to service
Create invoices, review payment status, and manage recurring billing without rebuilding the customer’s service information.
- Invoice and balance details
- Payment status
- Recurring billing controls
Office and field
Work from the office or the field
Office staff can manage schedules, customers, routes, and billing from the web. Technicians can open routes, review service details, and complete visits from their mobile device.
Supported access
FlowForge is available on web browsers. Mobile downloads will be provided on signup.
Simple Pool FSM plans
Basic plans start at $50 per month with no job limits.
Choose the level that fits your team and get direct setup help from the people building FlowForge.